We want every customer to feel confident shopping with us. If something isn’t right with your order, we’ll do our best to make it right.

Returns

• Returns must be requested within 14 days of delivery.
• Items must be unused, in their original packaging, and in the same condition as received.
• Customers are responsible for return shipping costs unless the item arrived damaged or defective.

 

Damaged or Defective Items

• If your item arrives damaged or defective, please contact us within 48 hours of receiving it.
• Include clear photos and your order number so our team can quickly resolve the issue.
• If approved, we’ll offer a replacement or a full refund.

 

Refunds

• Refunds are processed once the returned item is received and inspected.
• Please allow 7–14 business days for the refund to appear on your original payment method.

 

Non-Returnable Items

• Certain products (such as custom pieces, hygiene items, or final sale items) are not eligible for return.
• If an item is non-returnable, it will be clearly stated on the product page.

 

Additional Notes

• Because we work with trusted fulfillment partners, return processing times may vary slightly.
• Our support team will guide you through the entire process to make returns smooth and simple.

If you need help with a return, contact us at

Faithfits@yahoo.com 

https://faithfits.ca/pages/contact